Returns & Exchanges

At StaySharp, we stand behind the quality of our products and offer a 30-day window for returns and exchanges to ensure your complete satisfaction. If you are not entirely pleased with your purchase, we are here to help you find the right solution.

Return Process

• 1.
  Initiate Your Request

  Log into your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.